At Furniture Connection, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a simple refund policy to ensure your peace of mind.
Refund Process
Upon receipt and inspection of your return, our team will carefully assess the condition of the item(s) to determine if you are eligible for a refund. We will then inform you of our decision regarding the refund.
Approved Refunds
If your return is approved, we will immediately initiate the refund process. Refunds will be made to the original payment method used for the purchase within 7 business days.
Refund Timeline
It may take up to seven business days for the refund to be processed and appear in your account. The exact time the money appears in your account may vary depending on your financial institution.
Contact Us
If you have any questions or concerns about our refund policy or the status of your refund, please feel free to contact our customer service team. We are here to help you and ensure you have a positive experience.
Thank you for shopping with us. We appreciate your trust and support.
Call us: +1 870 732 3300
Email us: [email protected]
Visit us: 1713 N Missouri St, West Memphis, AR 72301, United States
Working Hours: Monday – Saturday 09:00 AM – 06:00 PM
You can reach us 24/7 just by filling a simple Contact Form