FAQ's

Do you have questions about Furniture Connection ? Please read our FAQ first. Most likely you can already find the answer to your question here and it will save you sending an email.

When can I expect my order?

We have a order handling time of 1–2 business days (Monday-Friday) and a transit time of 3–8 business days (Monday-Friday)

The expected delivery time of my order has passed, where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. Please contact us immediately at support@furnitureconnection.store

I want to return an item, how do I do that?

Products can be returned up to 30 days after receiving it. You can receive a replacement item or full refund as your demand and desire. Please refer to our Return & Refund Policy for more information.

Can I change my order after I have placed it?

For changes, please email at support@furnitureconnection.store as soon as possible to change your order. Orders that have been shipped cannot be changed.

Is my data well protected and safe?

Security and privacy are our top priorities. Our website is SSL secured and you can pay securely via our payment partners.

How can I contact customer service?

Call us at +1 870-732-3300 or Email our customer service support@furnitureconnection.store or you can reach us just by filling a simple contact form